A Specialty Consulting Firm for the Emergency Services Construction Industry.

Constantly challenging ourselves to deliver more to our clients

Richard Stone & Associates is a specialty consulting firm for the restoration industry that only employs top professionals with industry experience.

Our firm has over 60 years of combined experience serving the restoration industry specializing in billing, collections, liens, and legal actions to resolve insurance claims disputes or delays.  Our staff can handle everything from simple billing of a service call, to the collection on an aged six-figure job with carrier shenanigans, public adjuster profiteering, uncooperative property management, and legal for all involved.  We work professionally with property owners, their insurers, and other interested parties to resolve the account.  If your restoration company is seeing increasingly uncooperative carriers, their insureds pocketing funds, or any other issues getting paid, we can help!

KNOWLEDGEABLE

Specialization gives us a full understanding of restoration debt. Accounts are not typical consumer debt, and have unique FDCPA considerations. There are a variety of provisions underutilized by general collection agencies or attorneys. Most client agreements have provisions for us to recovers fees from the debtor.  On the rare occasion legal action is recommended, through our associations we can file suit with debt specialist attorneys in any court in the country.

EXPERIENCED

There is not a delinquent restoration situation that we have not resolved; from homeowners not paying deductibles to corporations as the debtor with property management, other contractors, and public adjustors in the mix. Our associate network in every district in the US allows us to cross great distances and state lines to resolve large loss accounts.

SKILLED

Insurance companies are the primary source of revenue for our clients. The same is true for us. We have experts on staff that know how to read estimates for dispute resolutions. We expedite claims and find ALL additional insurance funds. If our investigations find insurance fraud, it is reported to the carrier.

PROFESSIONAL

Clients get professional contact with all parties involved.  Our Letter of Representation firmly asserts our client’s rights, and produces results.  Our clients end up with BETTER relationships with insurance companies.   We also draft lien releases and settlement resolutions that protect our client’s best interests.

QUESTIONS ?

ASK AN EXPERT
  • storm
  • fire
  • floods

No matter how the claim derived, Richard Stone & Associates delivers a resolution!

WHAT OUR CLIENTS HAVE TO SAY

“Not only is Richard able to collect your fees, he almost always gets the customer to agree to pay his additional fees as well…  He doesn’t collect a penny from you unless he’s able to recover the debt owed… Never again will my company go to another agency to recover debts owed to us.”

- Franchise Owner, Servpro

“I truly recommend Sydney and Richard Stone & Associates, I had a customer that had a claim denied and after several attempts I wasn’t able to recover any money from him, Sydney contacted me and I send her this unpaid account of over a year, the next day the customer called me asking for an arrangement!”

- Owner, PuroClean

“Your team is awesome, I worked 10 months trying to get paid and your team addressed at least a partial payment with lightning speed.”

PuroClean

“Richard has done and amazing job collecting our outstanding invoices on mitigation and remediation jobs… Whether the payment has already been issued to the homeowner or he was dealing directly with carrier, Richard has gotten the job done without damaging our relationships with adjusters, or our reputation in the community… I highly recommend using Richard Stone & Associates, I cannot praise them enough.”

- Treasurer/General Manager, Servpro
  • allstate
  • nationwide
  • puroclean
  • servpro
  • farmers insurance
  • servicemaster
  • Restoration 1